Please try the steps to fix issues with your Logitech Bluetooth device here. Mac only - check if there are any background updates that may cause the delay.Windows only - check if there are any Windows updates running in the background that may cause the delay.Update the firmware for your device if available.However, if you have a replacement receiver, you can use the Connection Utility software to perform the pairing. Only the Unifying receivers support multiple devices. If either or both devices use a plain receiver you will have to connect both receivers. If your receiver is non-Unifying, it cannot be unpaired. Until you reprogram one of the recievers you will need to connect both.If you have a Unifying receiver, identified by this logo, see Unpair a mouse or keyboard from the Unifying receiver.Unpair/repair or disconnect/reconnect hardware:.Keep other electrical wireless devices away from the USB receiver to avoid interference.In some cases the receiver signal gets blocked by the computer case, causing a delay. If your receiver is in the back of your computer, it may help to relocate the receiver to a front port. Move the device closer to the USB receiver.Verify the product or receiver is connected directly to the computer and not to a hub, extender, switch or something similar.Try testing the device on a different computer.Click Start > Control Panel > Hardware and Sound > Power Options > Change Plan Settings > Change Advanced Power Settings > USB Settings > USB Selective Suspend Setting.Windows only - Disable USB Selective Suspend:.If using a different USB port works, try updating the motherboard USB chipset driver. If possible, don't use a USB hub or other similar device. Plug the device into a different USB port on your computer.Wireless devices: Unifying and non-Unifying devices.Potential hardware issue (device, batteries or receiver).Radio frequency (RF) interference from other sources, such as wireless speakers, cell phones, and so on.Using your wireless keyboard on metal surfaces.NOTE: Your receiver must be plugged directly into your computer. Plugging the receiver into a USB hub or other unsupported device such as a KVM switch.Device doesn’t wake up computer after sleep.
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